GDS PAS WFA Learning – Senior Job in Bengaluru, India at Ernst & Young

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 





Role name and description

Learning – Senior: People Advisory Services (PAS) builds and improves organizational and people performance, delivering a highly complex and challenging mission, especially in an ever-changing working environment. As a member of PAS pillars, you’ll be part of a team with a wide variety of experiences and a supportive environment. When you join us, you will gain unique experiences and valuable knowledge working across capabilities, sectors and geographies, and have the opportunity to take your career in the direction you want.


The opportunity


EY is looking for Senior – People Advisory Services with primary competency in Learning


Your key responsibilities

  • Understand the business problem, learner profile, evaluation methodology to implement in the proposed learning solution
  • Partner with the business stakeholders to understand and recommend appropriate solution approach and design to development and execution phase
  • Identify training infrastructure need and provide cost effective solutions
  • Manage communications and delivery logistics for key learning and development initiatives
  • Work through the phases of design and development
    • Perform Training Gap Analysis
    • Execute the learning solution design (including functional design – incorporating user requirements and business solutions to meet business needs)
    • Develop storyboards
    • Develop high potential identification and development programs
    • Prepare training courseware for Instructor-led workshops, Web-based learnings, Train-the-Trainer etc.
    • Help to create and coordinate learning plan / schedules etc.
  • Collaborate with subject matter experts and extended stakeholders to assess development needs and make strategic recommendations to enhance performance through training and other methods
  • Develop, manage, and execute complex training and development project plans to meet business requirements, and develop process improvements
  • Create effective processes for monitoring and measuring training processes
  • Consulting experience is preferred



Skills and attributes for success

Knowledge / significant exposure in below areas

  • Instructional design experience and development of learning content
    • Web based learnings
    • E-Learnings
    • Micro learning solutions
    • Mobile learning solutions
    • Classroom trainings, instructor led trainings
  • Been involved in large transformation or change programs and contributed to overall learning covering system, process, behavioral, ways of working
  • Experience in digital learning and technology enabled learning solutions
    • Programming capability on various learning technologies
    • Experience in developing complex technical designs
    • Ability to architect learning technology
  • Experience in innovative learning solutions to target using latest digital solutions, mobile solutions, etc.
  • Design of interactive solutions
  • Gamifications, simulations
    • Design of animations, graphics, interactive dashboards
    • Design of learning nuggets
    • Complex visual designs
    • Exposure to AI, virtual reality-based learning solutions
  • Working awareness and experience in systems – HCM solutions and RPA
    • Knowledge of one or more HCM cloud – Oracle, SAP and other out-of-box HR technologies
  • Knowledge of Change management and Project management techniques
  • Working knowledge and / or experience in Analytics
  • Understanding of the full life cycle of the instructional systems design (ISD) process
  • Knowledge of adult learning principles, instructional design, and training evaluation methods
  • Proficiency with authoring tools such as Articulate Storyline, Captivate, Vyond (Go Animate), Adobe Presenter, uPerform and UPK etc.
  • Basic proficiency with photo editing or graphics software such as Flash, Adobe Photoshop or Adobe Illustrator or any other
  • Basic/Advanced understanding of animations and animation storyboards
  • Knowledge of compliance processes such as Section 508 compliance and SCORM conformance


To qualify for the role, you must have

  • Post graduate degree or equivalent with a specialization in Human Resources (India or abroad)
  • 3 – 6 years of work experience with technical competence in at least 2 of the areas mentioned above
  • Preferred work experience / exposure to learning design, content development and instructional design roles as part of a global distributed team with global clients.
  • The individual should be prepared to work in a dynamic and flexible environment and changing requirements with frequent client interactions.
  • The individual must understand the importance of designing and delivering appropriate Learning systems / performance support tools in the context of large change program or a workforce transformation initiative
  • Demonstrate high integrity and commitment to working in a new, challenging environment
  • Demonstrate ability to manage ambiguity and be proactive
  • Strong communication and presentation skills
  • Cross cultural awareness and sensitivity
  • High energy levels, be flexible, adaptable and be confident
  • Mobility Requirements: Interested candidates must be open to travel nationally and internationally



Ideally, you’ll also have

Recommended to have worked in a consulting environment on global client projects and provided advisory services in learning, change management and project management.

What we look for


We look for candidates with proven capabilities in driving multiple projects, with exception client management and project management experience


What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
  • Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.




EY | Building a better working world 


EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.


About Company

Company: Ernst & Young

Company Location:  Bengaluru, India

Job Category:

About Ernst & Young