Overview

Fragrance Advisor/Beauty Consultant – UAE Jobs in Dubai – UAE at Al Tayer Group

Title: Fragrance Advisor/Beauty Consultant – UAE

Company: Al Tayer Group

Location: Dubai – UAE

Type: Full Time

Category: Retail, Customer Service/Help Desk

Fragrance Advisors / Beauty Consultants – Dubai & Abu Dhabi

Job Purpose

• To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty

Job Requirements

Education/Certification and Continued Education

• Training in basic Fragrance or skin care skills

• Above 2 years retail sales or customer service experience preferably in fragrance or skin care

Essential Roles and Responsibilities

• Welcome customers into the store/brand; identify their needs through asking questions; recommend and demonstrate appropriate products; recommend link products; close the sale; provide professional till point service; follow up with regular customers; maintain personal grooming standards; deal professionally with customer complaints. Advise customers about promotions in store

• Deliver high brand knowledge at all times. Demonstrating knowledge from trainings given

• As per the standards set out in the brand guideline, ensure product / hygiene guidelines and all brand values are lived

• Rotate stocks to ensure that existing stock is displayed in front of new items on the shelves. Maintain the Minimum Display Quantities level and all aspects of brand VM guidelines

• Maintain housekeeping standards, including window displays, testers, and glorifiers

• Check stock levels daily and (ensure replenishment needs or customer demands are effectively communicated to Line Manager in order to replenish and maintain optimum stock levels)

• Ensure all store and office administration, as per manager’s request, is completed accurately and on time, including customer database cards, ( Personal sales summary sheets, promotional activity feedbacks, action plans and other as per business requirements)

• Comply with all company policies and procedures

 

About Al Tayer Group