Overview
Experience Centre Manager Jobs in Dubai at PwC Middle East
Title: Experience Centre Manager
Company: PwC Middle East
Location: Dubai
Line of Service
Internal Firm Services
Industry/Sector
Not Applicable
Specialism
IFS – Clients & Markets
Management Level
Manager
Job Description & Summary
The PwC Dubai Experience Centre team is expanding and we are looking for someone who’s an all rounder: a creative designer, a public speaker and an events manager. Opened in September 2020, the Experience Centre is our new space for co-creation and innovation where we imagine, design and build digital tools and experiences – it’s part of a global network of Experience Centres, and it’s the latest addition to the network.
The role is a Manager role that covers designing and executing creative briefs for key strategic and immersive events’ experiences, leading all events’ vendors’ relationships and managing key tours at the Experience Centre dealing directly with clients and senior internal stakeholders.
Primary Duties And Responsibilities
Creative design of experiences:
Develop the creative briefs for events’ experiences in the Experience Centre, including storyboarding and ideating with the respective team members from different PwC Lines of Service (LoS) to deliver an interactive and engaging workshop/ event experience
Manage the end to end experience, design and execution of key events/design thinking workshops/visits to the Experience Centre. This includes designing and personalizing the end to end journey of visitors, from check-in all the way to exiting the building – achieving unique and engaging experiences across different mediums (video, pictures, props, printouts, etc.)
Be the creative mind behind key personalized and digital experiences that are presented to clients, bringing innovation & creativity to all clients’ visits
Supervise the end to end execution of the event on the ground
Facilitate some activities in key workshops (such as ice breakers) as needed
Be the direct point of contact and liaise with vendors & suppliers (catering, production houses, agencies, etc.) and internal PwC stakeholders (operations, logistics, AV, etc.) who are planning the respective event – to ensure the success of events/tours
Experience Centre Tours
Manage Experience Centre tours by facilitating the discussion directly with internal stakeholders and external senior clients, and tailoring the conversation to the key industry/sector of the client. This will enhance client relationships to differentiate PwC’s offerings as a firm, directly contributing to additional opportunities’ wins
Flexible and smart public speaker, able to talk about the Experience Centre space and digital capabilities with senior stakeholders and also able to market emerging tech demo’s if need be
Prepare all demo’s, background checks on client and visual content for every tour across the Experience Centre spaces (from The Difference, Studio, Workshop, Usability Testing Lab, Delta, to the Theatre)
Orchestrate the tour planning process communicating with multiple stakeholders required to present digital and tech demo’s/tools in front of visitors – and ensuring all goes smoothly on the day
Requirements
Minimum 6 years of experience, with at least 2 years experience in events management
Excellent written and verbal communication skills
Deep knowledge of PwC services, clients, industries and sectors
Public Speaker
Knowledge of Adobe Suite tools – basic knowledge of at least Illustrator and Photoshop
Creative mindset, thinking outside the box
Digital and tech savvy …
