Overview

EM Systems Engineer Jobs in Abu Dhabi – UAE at SUNDUS RECRUITMENT & OUTSOURCING SERVICES LLC

Title: EM Systems Engineer

Company: SUNDUS RECRUITMENT & OUTSOURCING SERVICES LLC

Location: Abu Dhabi – UAE

Type: Full Time


Category: IT/Tech

Job Description

To support and supervise the activities of a team of IT professionals who design, implement, and maintain Enterprise Management Solutions.

Provides technical requirements input, costing information, and feasibility data to Proposal Teams.

Performs problem and task analysis and trending. Identifies improvement opportunities for process and technical service delivery areas internal and external to the immediate group.


Implements or works with team members to implement appropriate enhancements.

Identifies and communicates problems or potential failures and seek out/implement effective resolution to reduce system downtime.

Responsible for second line problem resolution

Responsible for escalating problems to Vendor support

Makes proposals for improving the work of the team.

Provides input to the feasibility of designs. Plans and upgrades system designs as necessary.

Assists the team in the implementation of support systems to deliver a successful designed solution.

Functions as part of a team providing 24*7 technical support cover.

Supports senior members with customer facing meetings by availing supporting data


Supports the transition of business into the group.

Develops an understanding of the business or operational impact of technology changes.

Updates technical designs and implement cost effective solutions where necessary

Maintains up to date records of systems architecture design and corresponding documentation.

Requirements

Bachelor’s degree in Computer Engineering, Computer Science or a relevant field

6 years’ experience in a relevant field and minimum of 3 years in EMS

Knowledge of SQL Language

Knowledge of Linux and Windows Servers.

Knowledge of Reporting capabilities

Knowledge of Network and Security advanced knowledge

Knowledge of programming languages PowerShell and VBscript

Advanced knowledge for at least 5 products of the following

Knowledge of HP Operation Manager OMi

Knowledge of HP Network Node manager NNM

Knowledge of HP Operation bridge O

Knowledge of HP BSM

Knowledge of site scope

Knowledge of HP Service Manager

Knowledge of HP Connect IT

Knowledge of HP uCMDB.

Knowledge of Microsoft SCCM.

Knowledge of Server Automation HP SA

Knowledge of Network Automation HP NA

Knowledge of Operation Orchestration HP OO

 

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