EM Systems Engineer Jobs in Abu Dhabi – UAE at SUNDUS RECRUITMENT & OUTSOURCING SERVICES LLC
Title: EM Systems Engineer
Company: SUNDUS RECRUITMENT & OUTSOURCING SERVICES LLC
Location: Abu Dhabi – UAE
Type: Full Time
To support and supervise the activities of a team of IT professionals who design, implement, and maintain Enterprise Management Solutions.
Provides technical requirements input, costing information, and feasibility data to Proposal Teams.
Performs problem and task analysis and trending. Identifies improvement opportunities for process and technical service delivery areas internal and external to the immediate group.
Implements or works with team members to implement appropriate enhancements.
Identifies and communicates problems or potential failures and seek out/implement effective resolution to reduce system downtime.
Responsible for second line problem resolution
Responsible for escalating problems to Vendor support
Makes proposals for improving the work of the team.
Provides input to the feasibility of designs. Plans and upgrades system designs as necessary.
Assists the team in the implementation of support systems to deliver a successful designed solution.
Functions as part of a team providing 24*7 technical support cover.
Supports senior members with customer facing meetings by availing supporting data
Supports the transition of business into the group.
Develops an understanding of the business or operational impact of technology changes.
Updates technical designs and implement cost effective solutions where necessary
Maintains up to date records of systems architecture design and corresponding documentation.
Bachelorâ€™s degree in Computer Engineering, Computer Science or a relevant field
6 yearsâ€™ experience in a relevant field and minimum of 3 years in EMS
Knowledge of SQL Language
Knowledge of Linux and Windows Servers.
Knowledge of Reporting capabilities
Knowledge of Network and Security advanced knowledge
Knowledge of programming languages PowerShell and VBscript
Advanced knowledge for at least 5 products of the following
Knowledge of HP Operation Manager OMi
Knowledge of HP Network Node manager NNM
Knowledge of HP Operation bridge O
Knowledge of HP BSM
Knowledge of site scope
Knowledge of HP Service Manager
Knowledge of HP Connect IT
Knowledge of HP uCMDB.
Knowledge of Microsoft SCCM.
Knowledge of Server Automation HP SA
Knowledge of Network Automation HP NA
Knowledge of Operation Orchestration HP OO