Director of Services, Digital Solutions MEA Jobs in Dubai – UAE at Johnson Controls

Title: Director of Services, Digital Solutions MEA

Company: Johnson Controls

Location: Dubai – UAE

Type: Full Time

Category: IT/Tech, Management

Position: Director of Professional Services, Digital Solutions MEA

Job Description and Requirements

What we look for


MBA, BS or MS degree in a related field or equivalent experience is preferred

Minimum 10 years of experience demonstrating management and leadership experience, preferably in a Digital Solutions/IT software professional services environment

Strong operational management, project management, consulting, technology and process improvement skills

Prior experience in leading enterprise software and/or SaaS client implementations either as a vendor or customer

Genuine passion and commitment in providing superior customer experiences through successful software implementations

Able to understand and articulate the customers perspective and foster skills in the JCI Professional Services team

Attention to details and strong organizational skills with multitasking abilities

Self-motivated and able to thrive under pressure and function effectively in a fast-paced environment

Proven ability to deliver results in a high-performance organization

Excellent skills in ensuring resolution and closure of problems, contract negotiation and conflict management

Excellent verbal and written communication skills as well as presentation skills

Able to influence the scope and management of initiatives across organizational boundaries

Ability to build and maintain relationships with team participants, business stakeholders and Senior Management across organizational boundaries and lead cross-functional teams

Confidence, knowledge, and ability to make informed decisions

Risk identification and assessment as it relates to software implementation projects


About Johnson Controls