Direct Sales Executive Job in Qatar at Starlink
- We strive for excellence in all we do by continuously reassessing and improving our
processes, the way our shops run and, most importantly, by looking forward for the growth of the business.Context/ Background:
- Effective and efficient supervision helps in serving better work performance, building good human relations, creating a congenial and co-operative environment. This all helps in increasing productivity, and provide best customer service in town.
- Customer Service RSE/Supervisor should be ready to serve the customer needs and should greet every customer who enters in the shop with smile.
- Product Knowledge RSE/Supervisor should know the products and services we offer in the shop to ensure we give the customer accurate information to build trust and continue to promote the product.
- Professionalism To make sure all staff delivered the professionalism by giving a better customer service.
- Handling complains To make sure will achieve the customer satisfaction.
- Ensure to meet the set target, assure that employees are giving great service to clients and working as a team.
- Being pro-active in giving suggestions to lessen cost and increase the company’s profit.
- We are the one who is responsible in solving client’s dissatisfaction with the service of his/her employee. We are responsible to know employee’s side before taking any action against their employees. Let the staff understand that we should have to reach a mutual goal of a good performance and they need the Supervisor’s feedback and our aim it to meet our customer’s satisfaction.
- To ensure that his/her employee are doing their job well, communicate with them in a proper way, all are documented properly such as reports of stocks, promotions and all files needed by ministry are filed.
KEY RELATIONSHIPS &DECISION MAKING:Team working, Coaching/Development & Leadership
- Articulates and encourages enthusiasm for a shared vision, mission, and/or change initiative along with guiding the performance of others, holding them accountable for their actions and sets good example for subordinates.
Communicating, negotiating & influencing
- Communicates clearly, listens effectively; keeps others informed of necessary and factual information; deals effectively with conflict, and avoids negative gossip.
- To let decide for his/her own shops, leave of employees, refund/exchange in the shops according to sales policy and Qatar Laws.
KEY PERFORMANCE INDICATORS (KPI) – (To measure and monitor the performance of the role in thecontext of the Section/Department’s activities)
- Staff should aware and contribute the set target among his/her staff. Monitor everyday sales and push/motivate staff and make suggestions on how to increase sales.
Minimum Experience &Essential Knowledge
- 2 years experience in sales and
- 2-5years with a telecom operator in similar capacity
- Experience working with Sales departments
Minimum Entry Qualifications:
- A degree in Bachelor of Science in Business Administration, Bachelor of Science in Entrepreneurial Management and Bachelor of Science in Information Management.
SKILLS Technical (job related) & Non-technical:
- Excellent computer and project management skills.
- Excellent problem solving and communication skills.
- Demonstrated ability to build and maintain client relationships.
- Enthusiastic can-do attitude, highly self-motivated, result oriented, detail oriented and a well developed sense of drive.
- Job Location
- Company Industry
- Telecommunications; Sales Outsourcing; Internet & E-commerce
- Company Type
- Employer (Private Sector)
- Job Role
- Employment Type
- Monthly Salary Range
- Number of Vacancies
- Career Level
- Residence Location
- — Central Asia; — East Asia; — South Asia; — Southeast Asia; — West Asia; Algeria; Bahrain; Comoros; Djibouti; Egypt; Iraq; Jordan; Kuwait; Lebanon; Libya; Mauritania; Morocco; Nepal; Oman; Palestine; Qatar; Saudi Arabia; Somalia; Sudan; Syria; Tunisia; United Arab Emirates; Yemen
- Max: 35
Company Location: Qatar
Job Category: Telecommunications; Sales Outsourcing; Internet & E-commerce