Overview

Digital Learning Consultant Jobs in Abu Dhabi – UAE at SUNDUS RECRUITMENT & OUTSOURCING SERVICES LLC

Title: Digital Learning Consultant

Company: SUNDUS RECRUITMENT & OUTSOURCING SERVICES LLC

Location: Abu Dhabi – UAE

Type: Full Time


Category: IT/Tech

Job Description

Client Internal

Being the focal point for internal questions around the LMS  Work with departments and understand their technical needs in relation to the LMS. Document LMS requirements from all departments’ team members. Coordinate with LMS vendor to make the necessary changes and modifications.  Uploading content from PGL department onto the LMS and ensuring training process is mapped correctly within the system which includes – video segmenting, quizzes, examinations, etc.  Ensuring the content uploading is aligned with the overall LMS guidelines and requirements. Creating proper segmentations between various courses and programs against the schools and learning segment

Management of External Vendors related to Digital Systems – Human Logic inaddition to development and improvements


Being the custodian of the managing all aspect of the relationship with the vendor Human Logic ï‚· Ensuring vendor is delivering against the agreed timelines and KPIs

Working with Human Logic on the integration points which include: o Linking of LMS with Cyber source payment gateway o Linking of LMS with CRM and CMS o Ensuring LMS login function is available on the website ï‚· Ensuring all mentioned capabilities, functionalities, tools and processes are developed within the LMS according to the detailed execution plan ï‚· Liaising with the CRM team, Synechron and ensuring all system integrations and requirements are completed. ï‚· Reporting any concerns, delays or deviations from the agreed plan, timeline and KPIs from Human Logic ï‚· Requesting change requests from Human Logic based on business needs ï‚· Negotiations with Human Logic with respect to any elements related to LMS such as financial, timing of delivery, etc.

Acting as a digital consultant and expert with respect to client engagements, supporting the businesses teams. Providing expertise and advice to clients on digital journeys and enhancements relevant to the existing LMS in place.  Engagement and interaction with clients on LMS related requests and ensuring their requests, questions and comments are incorporated within the LMS.  Supporting on providing technical feedback and expertise to clients when required.  Ensuring smooth customer experience and learning journey within the LMS o Identifying issues, challenges, and bugs – and report to Human Logic for correction  Ensure immediate action and correction on urgent requirements from clients in relation to the LMS  Coordinating with clients on LMS specific requirements and ensuring all requests are implemented within the LMS  Liaising with HR Leads from client organizations on the status and progress of their employees digital journey on the LMS. Providing accessibility and reports to clients and answering any questions they have

Requirements

Client Internal

Being the focal point for internal questions around the LMS ï‚· Work with departments and understand their technical needs in relation to the LMS. Document LMS requirements from all departments’ team members. Coordinate with LMS vendor to make the necessary changes and modifications. ï‚· Uploading content from PGL department onto the LMS and ensuring training process is mapped correctly within the system which includes – video segmenting, quizzes, examinations, etc. ï‚· Ensuring the content uploading is aligned with the overall LMS guidelines and requirements. Creating pro…

 

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