Overview

Customer Service Manager – Ecommerce Jobs in Dubai – UAE at Charterhouse AE

Title: Customer Service Manager – Ecommerce

Company: Charterhouse AE

Location: Dubai – UAE

Type: Full Time

Category: Management

As Customer Service Manager you will identify ways to improve efficiency across each touch point of the customer service journey including inbound/outbound calls, live chat and email. This role requires an individual who is capable of building a customer contact centre from scratch, creating dashboards and imbedding a clear vision and service strategy. As Customer Service Manager you will identify ways to improve efficiency across each touch point of the customer service journey including i…

View More Charterhouse Middle EastOur House Charterhouse is a recruitment consultancy where expertise, vision and energy help to expand the talent pool. Charterhouse was founded in Australia in 2003 and launched its Dubai office in 2004, covering the GCC and Levant Countries. On the back of the success of the Dubai office, Charterhouse then launched its Doha office in 2014.

Now operating from six global locations, Charterhouse employs 120 staff in Sydney, Melbourne Dubai, Doha, Singapore and Hong Kong. We recruit at all levels across the following disciplines:

Accountancy & Finance, Emiratisation, Financial Services, Human Resources & Talent Management, Information Technology, Legal & Compliance, Management Consultancy, Professional Support, Real Estate & Facilities Management, Retail & Hospitality, Sales & Marketing, Supply Chain & Logistics and have a proven track record in identifying and placing candidates across our chosen disciplines. Our team of experienced recruiters have in-depth knowledge of their chosen fields and excel at interpreting current trends to map the best route forward.

There’s no such thing as a ‘one-size-fits-all’ approach at Charterhouse. We build exceptional relationships with candidates and clients and adapt our solutions to meet their individual needs. We know that we have the ideas, insight and capability to expand the talent pool. And we know that we can provide a remarkable recruitment experience for all, now and in the future.

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Job brief We are looking for an Asian customer-oriented service representative.

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