Overview

Customer Service Agents Jobs in Dubai – UAE at TASC Outsourcing

Title: Customer Service Agents

Company: TASC Outsourcing

Location: Dubai – UAE

Type: Full Time


Category: Customer Service/Help Desk

Job Description :

Position: Customer service Agents

Contract:Long Term

Work Location:Dubai


Preferred Language :Arabic/English

Education :Diploma/Graduate

Job Description

· Generate sales leads

· Identify and assess customers’ needs to achieve satisfaction

· Build sustainable relationships and trust with customer accounts through open and interactive communication

· Provide accurate, valid and complete information by using the right methods/tools

· Meet personal/customer service team sales targets and call handling quotas

· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution


· Keep records of customer interactions, process customer accounts and file documents

· Follow communication procedures, guidelines and policies.Take the extra mile to engage customers.

 

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