Customer Relationship Management Specialist Jobs in Dubai at MCG Talent

Title: Customer Relationship Management Specialist

Company: MCG Talent

Location: Dubai

MCG Talent are recruiting for a CRM Specialist to join a growing marketing team at a technology start up. The successful candidate will have 3-4 years of experience in CRM marketing running multi-channel campaigns.


Be responsible for the day-to-day production of multi channel campaigns, ensuring they are delivered on time and to the highest standard. This includes email, push notifications, in-app notifications, SMS and WhatsApp

Setup automatic user journeys for new and existing users of our app

Execute and prepare offers and content to reactivate customers

Help us to evaluate the martech stack available and, if needed, help to select, implement, configure and customise a new CRM solution

Analyse user behaviour, segment and build strategies to maximise conversion rate (from install to subscription) through the right communication

Suggest improvements and experiment with A/B testing for results optimisation

Reporting results putting a focus on success/needs to improve actions, trends, opportunities

Align on copy and creative demands with the Marketing Team

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