Costa Coffee – Barista

Role Name: Costa Coffee Oman – Barista

Job Summary:

Our Baristas are responsible for serving our customers the best beverage and food, while maintaining service and brand standards.

Job Responsibilities:

·        Deliver the highest levels of customer service in line with brand standards

·        Produce & serve all drinks and food to brand standards & recipes

·        Maintain stock levels/availability by replenishing display/fridges and rotating stock within company guidelines/planograms

·        Maintain standards of Health, Safety & Cleanliness

·        Upsell and demonstrate product knowledge by answering and suggesting to the customers to maximize sales

·        Operate the till in line with brand training

·        Maintain hygiene standards inside the store and patio area and regularly check that all areas are in compliance to company standards

·        Complete all tasks required by the daily cleaning schedule

·        Ensure all food & beverage items are delivered and displayed as per standard