Overview
Correspondence Center Manager Jobs in Riyadh at The Royal Commission for AlUla
Title: Correspondence Center Manager
Company: The Royal Commission for AlUla
Location: Riyadh
Job Purpose
Manage and ensures that RCU s legislative interests are nurtured, managed and protected with the relevant governmental and regulatory bodies.
-Key Duties and Responsibilities
Functional Responsibilities
1- Act as custodian of all correspondence
2- Ensure compliance with official documents preservation and archiving requirements
3- Ensure follow up on official correspondence and proper closure of pending issues
4- Serve as the one and only official RCU channel for issuing and receiving all official correspondence
5- Ensure to cover and coordinate 24/7 potential correspondence with the team, related stakeholders and other correspondence offices in RCU.
6- Ensure to update work with RCU organizational changes and related mandates in relation to directed mail with the alignment of the CEO office team.
7- Monitor and report pending communications.
8- Ensure related P&P implementation and development.
9- Build and maintain strong work contacts with all related RCU mailing bodies to ease needed communications
10- Manage the operating IT systems.
11- Supervise and manage the team’s performance and targets.
12- Ensure to produce work operational reports.
Managerial Responsibilities
1-Provide input to the sector’s strategy from the Department’s or Section’s perspective in line with RCU overall vision and mission.
2-Develop the Department’s or Section’s objectives, KPIs, annual operational plans and ensure plan execution is meeting the targets.
3-Contribute to the preparation of the Department’s or Section’s annual budget and monitor the financial performance of the Department or Section.
4-Implement and execute the Department’s or Section’s policies and procedures. Oversee the overall performance of the section and ensure KPI’s are well developed, cascaded, communicated and monitored.
5-Ensure effective staffing, professional development and deployment of staff of the Department or Section in consultation with the Sector Executive or (Executive) Director.
Job Requirements
Academic Qualifications : Bachelor’s Degree Business Administration or relevent filed (Masters Degree preferred)
Work Experience : 6 years of relevant experience
Other Requirements : Written and Oral proficiency of English language. Excellent communication skills
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