Overview
Community Manager Jobs in Riyadh at she 2030
Title: Community Manager
Company: she 2030
Location: Riyadh
Community Manager
ONLY Saudi national female based in Riyadh
Job description
she2030 (www.she2030.com) is a startup building digital community of Saudi and GCC women entrepreneurs and professionals with services including community, mentorship, upskilling and business exchange. We are hiring our Saudi team.
We are looking for a Saudi national female based in Riyadh for the role of the Community Manager to work on:
Developing and actively engaging with a she2030 community of Saudi and GCC women entrepreneurs and professionals
Mapping she2030 community by marketing personas categories and building community management tools and contents to efficiently engage with each category of she2030 users
Actively market existing she2030 services to the she2030 community, build feedback loops to improve services/ create new services
Actively engaging with she2030 mentors
Actively supporting she2030 upskilling activities
Producing podcasts for she2030 community
Setting and implementing social media and web communication campaigns to align
with our marketing strategies * Providing engaging content, image and video content for social media accounts, our
website and our digital platform
Responding to comments and customer queries in a timely manner
Collaborate with international third parties providing services to she2030 community
Work on KPIs (NPS, main customer acquisition KPIs)
Community Manager would be a tech-savvy individual, experienced in social media, PR and promotional events; would have great oral and written communication skills and ability to develop engaging content; would be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community; would have an ability to act as the face and voice of our brand and manage all community communications.Responsibilities * Set and implement social media and communication campaigns to align with marketing strategies
Provide engaging content, image and video content for social media accounts
Respond to comments and customer queries in a timely manner
Monitor and report on feedback and online reviews
Organize and participate in events to build community and boost brand awareness
Coordinate with she2030 team to ensure brand consistency
Stay updated on new products and features
Build relationships with customers, potential customers, industry professionals and
journalists * Work with she2030 international partners to guarantee best services
Deliver on customer acquisition/customer satisfaction KPIs
Stay up-to-date with digital technology trends
Requirements * 2 years of work experience as a community manager
Experience launching community initiatives (e.g. building an online forum, launching
an ambassador program, creating an event series and writing an email newsletter) * Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
Excellent verbal communication skills
Excellent writing skills
Hands on experience with social media management for brands
Ability to interpret website traffic and online customer engagement metrics
Ability to deliver on KPIs
Knowledge of online marketing and marketing channels
Attention to detail and ability to multitask
BSc/MSc degree in Marketing or relevant field
English proficiency
Location: Riyadh, Saudi Arabia Renumeration: competitive salary and benefits
Job Types: Full-time, Permanent
Salary: ﷼100,000.00 – ﷼150,000.00 per year
