Community Manager Jobs in Riyadh at she 2030

Title: Community Manager

Company: she 2030

Location: Riyadh

Community Manager

ONLY Saudi national female based in Riyadh

Job description

she2030 (www.she2030.com) is a startup building digital community of Saudi and GCC women entrepreneurs and professionals with services including community, mentorship, upskilling and business exchange. We are hiring our Saudi team.
We are looking for a Saudi national female based in Riyadh for the role of the Community Manager to work on:

Developing and actively engaging with a she2030 community of Saudi and GCC women entrepreneurs and professionals

Mapping she2030 community by marketing personas categories and building community management tools and contents to efficiently engage with each category of she2030 users

Actively market existing she2030 services to the she2030 community, build feedback loops to improve services/ create new services

Actively engaging with she2030 mentors

Actively supporting she2030 upskilling activities

Producing podcasts for she2030 community

Setting and implementing social media and web communication campaigns to align

with our marketing strategies * Providing engaging content, image and video content for social media accounts, our

website and our digital platform

Responding to comments and customer queries in a timely manner

Collaborate with international third parties providing services to she2030 community

Work on KPIs (NPS, main customer acquisition KPIs)

Community Manager would be a tech-savvy individual, experienced in social media, PR and promotional events; would have great oral and written communication skills and ability to develop engaging content; would be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community; would have an ability to act as the face and voice of our brand and manage all community communications.Responsibilities * Set and implement social media and communication campaigns to align with marketing strategies

Provide engaging content, image and video content for social media accounts

Respond to comments and customer queries in a timely manner

Monitor and report on feedback and online reviews

Organize and participate in events to build community and boost brand awareness

Coordinate with she2030 team to ensure brand consistency

Stay updated on new products and features

Build relationships with customers, potential customers, industry professionals and

journalists * Work with she2030 international partners to guarantee best services

Deliver on customer acquisition/customer satisfaction KPIs

Stay up-to-date with digital technology trends

Requirements * 2 years of work experience as a community manager

Experience launching community initiatives (e.g. building an online forum, launching

an ambassador program, creating an event series and writing an email newsletter) * Ability to identify and track relevant community metrics (e.g. repeat attendance at events)

Excellent verbal communication skills

Excellent writing skills

Hands on experience with social media management for brands

Ability to interpret website traffic and online customer engagement metrics

Ability to deliver on KPIs

Knowledge of online marketing and marketing channels

Attention to detail and ability to multitask

BSc/MSc degree in Marketing or relevant field

English proficiency

Location: Riyadh, Saudi Arabia Renumeration: competitive salary and benefits

Job Types: Full-time, Permanent

Salary: ﷼100,000.00 – ﷼150,000.00 per year

About she 2030