Commercial Account Administrator Jobs in Abu Dhabi – UAE at SUNDUS RECRUITMENT & OUTSOURCING SERVICES LLC
Title: Commercial Account Administrator
Company: SUNDUS RECRUITMENT & OUTSOURCING SERVICES LLC
Location: Abu Dhabi – UAE
Type: Full Time
Category: Management, Sales
QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS:
Supporting the Area Sales Managers and the other departments such as Project Management, Finance, Legal and Service in achieving the groupâ€™s targets and objectives
Generate customer quotations and prepare tender documents based on quotations from internal and external suppliers
Initiate and manage external party purchase orders and monitor committed delivery times.
Manage order confirmation, bank guarantees, Letters of Credit, INCOTERMS, Export Control Issues
Assist and attend to customer demands and requirements through verbal and written correspondence
Handling of orders internally and externally (SAP system, suppliers, freight forwarders, etc.)
Invoicing and follow-up of outstanding payments
Monitor customerâ€™s credit limits
Communicate and report in timely manner the order, project delivery status, including spare parts deliveries to the Area Sales Manager. Escalate to the Sales Operations team any issues related to supply chain or project delivery which can affect the execution and the revenues.
Consolidate technical and financial information including costing from all departments and be responsible to get the approval for any bids or quotations. Escalate to the Area Sales Manager promptly if any delays or information are missing during this process.
Daily, weekly, and monthly update with accuracy of Salesforce for a smooth month end closing reporting of revenues and order income.
Participate into bi-weekly sales team meetings and represent Area Sales Managers whilst they are travelling.
Timely creation of warranty or service contracts in CRM Service and coordination with Service for the required spare parts under warranty and for any preventive maintenance visits.
Accurate booking of free-of-cost spare parts in SAP.
3 to 5 years of experience in sales support, sales administration, order processing
preferably for the Middle East and/or Africa region.
General Office skills with proficient use of Microsoft Office, Microsoft Excel and Microsoft PowerPoint
Proficient knowledge using Salesforce
Excellent communication and presentation skills
Advanced business related degree will be an advantage
Fluency in written and spoken English and Portuguese is mandator.