Client Relations Administrator/Investments Jobs in UAE at Robert Half

Title: Client Relations Administrator/Investments

Company: Robert Half

Location: UAE

Type: Full Time

Category: Finance

Position:  Client Relations Administrator (Investments)
Location: null
TheRole  The role will beworking closely with the core Management team based in Dubai insupporting the bond distribution network and sales team.

The successful candidate must have a substantialdemonstrated work history in a client service role with a strongunderstanding of financial instruments, specifically bonds andknowledge on portfolio/investment administrations.

This is a Business-Critical role and you will beresponsible for the smooth running of all client service-relatedprocesses and administration policies of the Company'sinvestment products.

You willbe the mainclient-facing touchpoint for our investors worldwide – comprisedmainly of high-net-worth individuals, investment firms or familyoffices and agents which require consistently excellent after-salessupport.

Able todevelop, execute and reviewinvestment administration related processes and policies in thefuture. Manage all customer service-relatedmatters of the Company investment programs

This role reports directly to Management and will entaila high level of discretion, multi-tasking, self-sufficiency andworking well under pressure.

Responsibilitieswouldinclude:  First pointof contact for all client service-related matters

Involved in developing, implementing and reviewing clientservice policies and/or investment administration processes ofassigned business products/verticals

Responsible for the updating and filing of all customerrecords Provide a range of business documentsneeded with high-level of accuracy such as letters, applicationforms etc when required by clients Responsiblefor resolving, in a timely manner, any regular client complaints,special requests received and other similar matters

Client-facing; in charge with building and maintainingsmooth, professional relationships with clients at alltimes. Updating all client-relatedtracking/master sheets and work with Finance team to ensure allapplicable client payables are accurate and scheduled accordingly,inclusive of being allocated in monthly budget reports.


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