Client Fulfillment Executive Jobs in Dubai – UAE at GfK

Title: Client Fulfillment Executive

Company: GfK

Location: Dubai – UAE

Type: Full Time

Category: IT/Tech, Business

Job Description

The role is responsible for assuring analyzing that all clients are receiving the highest quality and professional standards services by achieving reporting and data processing objectives, and works efficiently with various stakeholders. The role is also responsible to coordinate and develops innovative solutions for client reporting, dashboard and charting based on GfK’s values.

Assesses and constantly improves quality standards, productivity and processes and actively support where necessary in high complex daily tasks.

Participates on recruitment, selection and orientation phase of the new employees.

Serves as an escalation point for any topics in terms of quantity and quality.

Prepares and maintains delivery schedules and tracking as per the contractual obligations with clients.

Ensures timely deliveries to clients on a periodic basis as per the delivery schedule.

Prepares & maintains charts, quickview files and other standard reports for client delivery fulfillment.

Prepares & maintains charts and excel dashboards for any customized reporting requirements for clients.

Supports the Client Solutions teams in preparing customized presentations as per their business questions.

Supports in any Adhoc data extraction and analysis for the Client Service teams.

Innovates with new digital solutions like Online Dashboards for any customized requests from clients.

Understands and supports in implementation of any new digital tools introduced by Global GfK ensuring incorporation into local processes

Ensure Global guidelines and standards are followed in Reporting and Data Out activities.

Ensures optimal support to the team in terms of training and knowledge transfer for new activities.

Manages the migration and co-ordination of Offshoring activities with Global Service Centers.

Provides standardized and efficient solutions to the team to optimize the process and techniques used in reporting to clients.

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit. We make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to getting to know you!


About GfK