Overview

Client Advisor Jobs in Dubai – UAE at Fendi

Title: Client Advisor

Company: Fendi

Location: Dubai – UAE

Type: Full Time

Category: Retail, Sales

Position As a Fendi Ambassador you will be responsible to provide an elevate and luxurious customer journey to each client through Brand DNA Discovery, building loyalty and recruit new clients to achieve and exceed individual and store sales goals.

Main

ResponsibilitiesLead individual sales and achieve performance targets and KPIsEngage in upselling, cross selling and multiple selling for all product categories

Grant an outstanding service to the clients in compliance with the company guidelines

Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools

Manage customer service quality, to meet customer expectations by offering professionalism and human touch

Correctly operate the retail IT system for stock transfers, payments, stock inquiries and customer database input

Support the store operations activities Profile 3+ years’ experience in Fashion/Luxury sales

Bachelor’s Degree or equivalent is preferred

Passion for retail and fashion trends

Excellent communication skills, self-reliant, friendly and patient

Organization, professionalism, self-confidence

Fluent Arabic and English, additional languages will be a plus

 

About Fendi