Overview

Clerk Jobs in Dubai – UAE at Perfect Line

Title: Clerk

Company: Perfect Line

Location: Dubai – UAE

Type: Full Time


Category: Customer Service/Help Desk

Job Description and Requirements

Require Clerk Responsibilities:

Serves customers by providing information, responding to requests, resolving problems, and collecting revenue.

Provides information to customers by verifying understanding of request, answering questions, and offering assistance.


Initiates service by recording requests; forwarding to dispatching.

Collects revenue by receiving and recording payments.

Resolves billing problems by identifying the problem, explaining procedures, and forwarding required adjustments.

Improves quality results by evaluating processes and recommending changes.

Updates job knowledge by participating in educational opportunities.

Accomplishes customer service and organization mission by completing related results as needed.

Customer Service Clerk Qualifications / Skills:

Informing others

Verbal communication


Resolving conflict

Listening

Multi-tasking

Customer service

General math skills

Promoting process improvement

Problem solving

Thoroughness

Quality focus

Education, Experience, and Licensing Requirements:

University/college degree is an asset

Familiarity with office software and phone systems a plus

Previous experience, especially in particular industry, preferred

 

About Perfect Line