Overview

Bell Captain PRE Jobs in Abu Dhabi – UAE at Hilton Hotels & Resorts

Title: Bell Captain PRE

Company: Hilton Hotels & Resorts

Location: Abu Dhabi – UAE

Type: Full Time


Category: Hotel, Hospitality/Catering

Position: Bell Captain PREOPENING

JOB DESCRIPTION

PRE-OPENING ROLE

***** Due to the current


VISA RESTRICTIONS only candidates from within the UAE with a current UAE

Residence Visa can be considered for this vacancy *****

A Bell Captain is responsible for supervising Bell persons, transferring and storing guest luggage and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Bell Captain, you will be responsible for supervising Bell persons, transferring and storing guest luggage and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Greet and escort arriving and departing guests to and from their accommodations

• Retrieve and transport guest luggage

• Inspect guest rooms and acquaint guests with these rooms and their features

• Respond to guest inquiries and requests in a timely, friendly and efficient manner


• Organize and store luggage, as needed, according to guidelines

• Supervise, monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward

• Recruit, interview and train team members

• Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events

• Assist in the maintenance, appearance and functionality of equipment

What are we looking for?

A Bell Captain serving Hilton Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Previous customer service experience in a supervisory role

• The ability to listen and respond to demanding Guest needs

• Excellent leadership, interpersonal, personal presentation and communication skills

• Accountable and resilient

• Commitment to delivering a high levels of customer service

• Ability to work under pressure

• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• A passion for delivering exceptional levels of Guest service

Salary: $0/monthly

Type of Job: fulltime

CONDITIONS OF EMPLOYMENT

Work Day: Full Time

Employment type: Permanent Job

Salary: Negotiable

JOB REQUIREMENTS

Minimal experience: No experience

 

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