Overview

Barista Jobs in Dubai at INVEST GROUP OVERSEAS

Title: Barista

Company: INVEST GROUP OVERSEAS

Location: Dubai

Job Purpose;

To provide an exceptional customer experience to all guests in a professional and efficient manner.

Functional Responsibilities;

To exceed the customer’s expectations, ensure that all guests receive positive and professional service to the highest standards.

Take and process customer‘s orders in an accurate and timely manner.

Follow sequence of service standards as per brand guidelines.

Have a complete and thorough knowledge of all menu items in order to be able to describe and recommend products to customers. Have an interest and in depth knowledge of coffee and its preparation.

Prepare beverages in accordance with set standards and recipes.

Ensure food/ beverage quality and consistency is delivered at all times to Brand guidelines and Company standards.

Maintain optimum stock levels to ensure smooth running of operations to cater for customer demand.

Maintain cleanliness and hygiene standards. Monitor regularly through audit and quality checks as per operational requirements.

Work within operational procedures to ensure food and beverage preparation process remain within Company and Municipality guidelines.

Ensure all administration is completed accurately and in a timely manner, including customer database cards.

Receive cash or payment in any authorized modes from customers. Issue receipts against purchases and reconcile receipts with sales figures.

Carry out additional tasks as instructed by management.

Key Performance Indicators (KPIs)

Financial;

Cost control/Waste reduction

Business Effectiveness/Productivity

Adherence to work standards/operating standards ( e.g. hygiene, cleanliness, discipline etc.)

Timely completion/achievement of assigned work/targets Customer

Customer satisfaction/feedback (internal/external)

Education;

Certification in Food and Beverage/Catering would be an advantage.

Job Type: Full-time

Job Types: Full-time, Permanent

Experience:

Waiter: 1 year (Preferred)

Work Remotely:

No

About INVEST GROUP OVERSEAS