Audiologist and Product Trainer Jobs in Dubai – UAE at ReSound NG

Title: Audiologist and Product Trainer

Company: ReSound NG

Location: Dubai – UAE

Type: Full Time

Category: Marketing/PR

Position: International Audiologist and Product Trainer


Based in Dubai, UAE.

Would you like to change the future of the hearing aid industry and make a difference in the life of hearing-impaired people?

GN enables people to Hear More, Do More and Be More, driven by deep understanding and commitment to customers’ unique needs, innovation leadership and commercial & eco-system excellence. We leverage the synergies between its medical, professional and consumer competencies and drive growth by delivering uniquely and increasingly individualized customer experiences in our products and solutions.

GN addresses medical, professional and consumer segments with solutions that improve quality of life, facilitate communication and enhance business and personal productivity. Our Hearing Aids brands (ReSound, Beltone, Interton) are all based on the group’s core engineering expertise and technologies. We develop and manufacture innovative and intelligent audio and video communications solutions that are marketed and sold in around 100 countries across the world.

Main purpose of the job:

We are looking for an enthusiastic colleague to act as PRODUCT AND AUDIOLOGY TRAINER on the three GN Hearing brands Resound, Beltone and Interton and carry out trainings externally towards distributors and internally towards the Distributor Sales department. In addition, you should continuously collect and select available information and materials; and develop an appropriate portfolio of product training tools and materials to be used in Distributor Sales. Together with Regional Director, Sales Manager, Marketing Managers, Product Managers (PM) and Customer Care, you will play a substantial role in maintaining a close relationship with distributors and in strengthening customers’ trust in our company and products.

As Product & Audiology Trainer you will report directly to the Regional Director in the corresponding region.

Main job duties/responsibilities:


Training to customers’ product managers, sales and fitting teams on‐site and online:

•Product training: product portfolio, features, unique selling points, competitive aspects

•Sales training (dispenser to end-user): train distributors to give end-users the best possible customer experience, recommend the best audiological solution for hearing-aid users with excellent counselling techniques – Also up‐selling to a higher price segment.

•Fitting software training

•Audiology training: mainly related to hearing instrument fitting, fitting process and end-user counselling, but also diagnostics and verification

•Be a role model for how we wish our distributors’ teams to present our products in their markets and motivate customers to market our products

Customer support

•Technical support and problem solving regarding product, software, fitting and audiology issues

•Speaker and product specialist at customers’ events, seminars and conferences

•Provide product related sales and demonstration tools and materials

Extended responsibilities

•Establish and foster relationship and communication with opinion leaders in the markets

•Identify, initialize and supervise trials and studies in distributor markets, where results can lead to a positive marketing effect in the corresponding market and/or serve as marketing tools for GN Hearing across markets


Training materials

•Collect, amend and develop prese…


About ReSound NG