Assistant Customer Service Manager Jobs in Sharjah – UAE at Gulftainer

Title: Assistant Customer Service Manager

Company: Gulftainer

Location: Sharjah – UAE

Type: Full Time

Category: Management

Job DescriptionImprove customer service experience, create engaged customers and facilitate organic growthTake ownership of customers issues and follow problems through to resolutionSet a clear mission and deploy strategies focused towards that missionDevelop service procedures, policies and standardsKeep accurate records and document customer service actions and discussionsAnalyse statistics and compile accurate reportsthrough encouragement and empowermentKeep ahead of industry developments and apply best practices to areas of improvementControl resources and utilize assets to achieve qualitative and quantitative targetsAdhere to and manage the approved budgetMaintain an orderly workflow according to prioritiesAvailability: ImmediatelyJob Types: Full-time, PermanentWork Remotely:No


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