Analyst II Customer Experience (CX) Service Job in Pune, India at Tetrapak

Job Description

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what’s good – protecting food, protecting people and protecting the planet. By doing so we touch millions of people’s lives every day. And we need people like you to make it happen.

Analyst II Customer Experience (CX) Service


We are looking for a designer / developer in the Customer Experience (CX) Service.


In this role you will be an Individual Contributor having opportunity to work with a product based organization which offers exposure to latest technologies.


You will be based in Chakan, Pune

What You Will Do


As Analyst II, you will work as a designer / developer in the Customer Experience (CX) Service.


In this role, you will be working with providing solutions in the service as well as working with enhancements requests & projects. You will support the Customer Experience solution by translating business requirements into solutions. You will be building and maintaining UI5 applications as well as BRF+ and ABAP.


The work involves cooperation and communication with colleagues and business partners around the world, and good communication skills is of high importance.

Who You Are


We believe you have:


  • A Bachelors Degree with minimum 2 to 3 years of experience
  • A proficient developer with expertise in the following technical areas:
    • SAP ABAP
    • SAP UI5
    • OData (Open Data Protocol)
    • SAP BRF+ / SAP BRFplus
  • It would be an added advantage if you have additional skills in any of the following areas:
    • How the applications mentioned interact and are integrated with each other
    • Experience from developing solutions in projects 
    • Service and Support Experience
    • ITIL
    • SAP CX Developer
    • JIRA
  • Soft Skills:
    • Excellent Communication in English (Verbal and Written)
    • Team Player 
    • Problem Solving and Decisiveness: Drive own task and proactive in work
    • Analytical skills, attention to detail, problem-solving skills
    • Task/result-oriented

We Offer You


  • Variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • Culture that pioneers a spirit of innovation where our engineering expert drives visible results
  • Equal opportunity employment experience that values diversity and inclusion
  • Market competitive compensation and benefits with flexible working arrangements

Apply Now!


If you are inspired to share our responsibility of protecting food to protecting the planet, please submit your resume in English through our careers page on https://jobs.tetrapak.com/


This job posting expires on 30th April 2022.


For queries about your application contact Hemlata Chotrani

Job Details

Job Location
Pune, India

Company Industry
Other Business Support Services

Company Type

Employment Type

Monthly Salary Range

Number of Vacancies

About Company

Company: Tetrapak

Company Location:  Pune, India

Job Category:

About Tetrapak