Accountant | TECHSERVE | Dubai Job in Dubai, UAE at Al Futtaim Group

Job Description

About the Role


You will provide retail finance support and constantly co-ordinate with the team for compliance of policies and procedures. Your responsibility will be but not limited to:

  • Daily cash collection / Petty cash management
  • Debtors payment follow up and clearing
  • Contract creation / Customer lease billing on every month
  • Customer / Supplier account reconciliation
  • Maintain GL reconciliation / GL Schedule
  • Principal claim process and payment follow-up
  • Supplier payment release
  • Sales Report flash
  • MIS reports
  • Manage Jobs / Customer requests

        – Log Service delivery requests & Supplies delivery requests

        – Ensure SLAs in attending calls with least Call Abandon Ratio

        – Allocation of Jobs taking into consideration geographical routing, Maximize per day per Tech productivity, Meet response time 2 – 4 hours, Assess Load Vs Capacity of Techs

        – Plan the Preventive Maintenance schedule (based on AMC terms and/or Document volume of the Printers / MFPs)

  • Customer relationship management (key for CS and for service referrals for new machines)
  • Work in close coordination with Supervisor / Manager and the field teams (technical & delivery crews) for real time / dynamic service support to the customers
  • Update full cycle of the Jobs in SAP – Notification/Service order/Spare requests/Job update/Invoicing 
  • Co-ordinate with stores for parts / units 
  • Filing of relevant documents. 


About You


To be successfully considered for this role, you must demonstrate the following skills and qualifications:

  • Degree in Accounting preferably having professional accounting qualification is desirable but not essential 
  • Minimum 5 years’ experience in similar position handling accounts in Consumer Electronics industry
  • Good knowledge on ERP systems
  • Ability to handle daily cash collection & Petty cash management
  • Debtors payment follow up and clearing
  • Knowledge on Contract creation & Customer lease billing on every month
  • Customer & Supplier account reconciliation
  • Maintain GL reconciliation & GL Schedule
  • High proficiency in MS Excel skills is essential 
  • Excellent in spoken and written English is required for this role
  • Well organized with the ability to communicate at all management levels.
  • Customer orientation 

Job Details

Job Location
Dubai, United Arab Emirates

Company Industry

Company Type
Employer (Private Sector)

Job Role
Accounting and Auditing

Employment Type

Monthly Salary Range

Number of Vacancies

Preferred Candidate

Career Level
Mid Career

Years of Experience
Min: 5

Residence Location
United Arab Emirates

About Company

Company: Al Futtaim Group

Company Location:  Dubai, UAE

Job Category: Accounting

About Al Futtaim Group