Overview

Account Manager Job in Nagpur, India at Abbott

Job Description


JOB DESCRIPTION:

Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
Responsible for implementing and maintaining the effectiveness of the Quality System. Responsible for increasing utilization/cartridge usage/Menu expansion;
Retention rate:
 ensure instrument analytical turnaround time (uptime/repair/maintenance);
 conduct customer business review on periodic basis;
 manage customer relationship and thoroughly plan; prepare and follow up customer visits;
 identify customer training requirements;
 coach customers and share knowledge;
 identify and resolve customer pain points
 replenish and control inventory;
 build image and brand in eyes of customer;
 sell or reinforce Abbott’s total solution value offering;
Revenue:
 menu expansion;
 service sales;
 product promotion;
 value creation;
 order management;

 contract management;
 identify/open door for opportunity to expand offering into other departments;
 customer consumables management;
 new assay launch and applications;
Value Creation and Expansion:
 price management;
 service sales;
 free of charge control; and menu expansion;
 lifecycle management of product;
 service cost management;
 CPR management;
 volume management/utilization;
Build promoters:
 NPS responsibility;
 management of inter-client relationships;
 develop Key Opinion Leaders;
Analytical Turn Around Time:
 assay availability and performance;
 instrument installation & commissioning;
 first line level service/fixes;
 TSB’s-hardware & software upgrades;
 proactive monitoring and communication via Abbott Link when available;
 escalation & support and customer inventory;
Systems & Tool Management:
 maintain customer contact forms on monthly basis;
 available sales tool for effective sales delivery;
 CMS Next tickets when available; and a force use and maintenance.

JOB FAMILY:Sales Force
DIVISION:APOC Point of Care
LOCATION:India > Nagpur : Din Dayal Nagar
ADDITIONAL LOCATIONS:
WORK SHIFT:Standard
TRAVEL:Yes, 100 % of the Time
MEDICAL SURVEILLANCE:Not Applicable
SIGNIFICANT WORK ACTIVITIES:Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day)

Job Details

Job Location
Nagpur, India

Company Industry
Other Business Support Services

Company Type
Unspecified

Employment Type
Unspecified

Monthly Salary Range
Unspecified

Number of Vacancies
Unspecified

About Company

Company: Abbott

Company Location:  Nagpur, India

Job Category:

About Abbott